Delivery costs (EUR 3.90) and free postage for orders over 50 euros, excluding shipping on card holders, will be charged. Due to the weight of the card holders, mailing is more expensive, in which case we charge the postage 9.90 euros. You can see the shipping rates charged for your order (if shipping charges are charged) in your cart before you accept the order.
Ordering and contracting
The products are ordered from www.kaarnafinland.com. When ordering from our online store, you are required to familiarise yourself with and commit to our current terms of delivery. You understand that your order that you have accepted and confirmed is, except as later mentioned in the right of withdrawal, binding and will create an agreement with us with these terms of delivery.
We also make customized jewellery from the agreement, for which we charge an additional cost of 5-10 euros depending on the order. The refining of the price of the additional cost is determined when ordering.
Payment and payment methods
You can pay for your order using the payment options described in the online store and available in the shopping cart. Paytrail Oyj and Klarna acts as the payment proxy.
Order and payment confirmation
After a successful order, an order confirmation will be sent to your email, so please provide your email address when you place your order. The order confirmation also confirms the payment method used.
If there are any problems with the order confirmation, we will contact you as soon as possible.
We will deliver your order, using one of the available delivery modes mentioned on our website, which you choose in connection with your order.
Orders are delivered on a first-come, first-served basis within 1-3 business days. The subscriber receives a notification in their email when the order has been shipped.
We will notify the customer of any changes to delivery times as soon as possible by email. Please contact us at firstname.lastname@example.org if you have any changes to the delivery time (you are travelling or unable to apply for a package from Posti for a particular week). This way, we avoid any extra returns.